Frequently Asked Questions
Find out answers to most common queries
Do I need a GP referral to make an appointment?
Yes, it is a prerequisite condition prior to booking. Our specialists will only accept referred patients. Your family doctor will discuss your condition with you and advise on whether any specialist care is appropriate.
What do I need to do before my procedure?
- Check that your medicare card is current.
- Check that your health insurance fund membership is current (if any).
- Check whether you have an excess or co-payment payable on your health insurance cover.
- Please complete the patient infomation form and the medical history form, ensuring that you record your current medications and bring it with you on the procedure day.
What do I need to bring to my appointment?
- Your valid medicard card
- Your doctor’s referral
- Your personal insurance card (if it is for Hospital cover)
- Prefilled patient information form & medical history form (the forms can be downloaded from our website)
What is the process once I arrive?
Please inform our reception of your arrival and the administration staff will explain about the whole process. You will then be escorted to the hospital admission room for the series of medical/health questions and preparation for the procedure.
Can I take my medication on the day of the procedure?
It will depend on your health condition medication to take. If you are in the situation to take the medication, then our staff will send those medication information to the specialist to get prior consent.
GP referral letter, in general, specifies your medical history and medication taking and it will be good guide for the specialist.
I am having a Colonoscopy, why do I have to take the bowel preparation?
In order to ensure the safety and effectiveness of your procedure, the bowel needs to be empty to allow for a complete examination with clear vision. Any large particles or debris within the bowel may obscure the vision of the Endoscopist leading to an incomplete examination.
How long will I stay for the procedure?
On average you will be staying for approximately three hours. You will be under sleep anethesia and you will only be discharged after full recovery sleep anaesthesia.
Will I see a Doctor before I go home?
The specialist will see you and discuss your results prior to your discharge, however all detailed results will be sent to your GP within 2 weeks.
When can I drive?
As per regulatory guides, you are allowed to drive 24 hours after your discharge.
How long will it take to get back to normal?
Recovery rate will be different from each person. However, in gerenal, you should be able to return to your normal activities within twenty four hours.
When will I know my result?
The specialist will see you after your procedure, just prior to your discharge and advise you of your result. They will also advise you if any follow up will be required.
All detailed results will be sent to your GP within 2 weeks. You can contact your GP around 2 weeks after your procedure.
I do not have family or friends to take me home. Can I discharge on my own?
Please speak to us for assistance. Although self-discharge is against medical advice, if you must do so, you need to accept the associated risks and responsibilities and sign a form acknowledging this before leaving.
Can I have the colonoscopy during period?
Yes it still can be performed during period. It is recommended to use a tampon rather than a pad, but it is not mandatory.
Need further assistance?
Reach out to us, and we will get in touch with you as soon as possible.

